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Screambox Says My Username is not Valid
If you receive the error message “Please enter a valid username and password” or "The login information you entered does not match an account in our records", it means that your email is not registered to an account with Screambox. You can register ...
Why Aren't Subtitles Available for the Title I Want to Watch?
Since Sept. 2012, it has been mandated by the FCC to provide captions for all content broadcast in the United States. Unfortunately any content broadcast prior to that date is not legally required to have closed captions available. We do request ...
I Had a Problem with my VIP/Premium Subscription Purchase
Sorry to hear that! Send us an email and we’ll help sort it out – support@screambox.com.
Roku Device Compatibility with Screambox
Screambox is available with all Roku software versions from 6.2 and up. On the Roku player you can go to Go to Settings Go to System Select "About" There you will see the software version of the Roku player. If your Roku's software version is below ...
How Can I Troubleshoot Video Playback Problems?
Here are some easy steps to troubleshoot any video playback issues you may be experiencing: Reset your connected device. Reset your cable modem. We recommend unplugging the power for at least 30 seconds. If applicable, reset your router. We recommend ...