Audio problems can pop-up for a variety of reasons. To help us troubleshoot, please contact us with some important info:
- The make and model of your connected device
- The make and model of your audio equipment (home theater, etc.)
- The name of the movie/show you were watching
- A description of the issue you were experiencing (i.e. “No sound playing in the middle” or ‘No audio detected in the film”.
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